Services

Logistics Support Services

Services

Consider It Handled

From dedicated account management to freight claims and invoice processing, Nexterus handles the details that keep your supply chain running smoothly. Our experienced team combines hands-on support with data-driven insights. We identify opportunities, reduce costs, and improve efficiency. Through rigorous training and expert analysis, we turn complex logistics data into actionable solutions that make a meaningful difference to your business.

Account Management

At Nexterus, your success doesn’t stop at the sale. Our dedicated Account Management team becomes an extension of your business, your day-to-day partner for everything that keeps your supply chain running smoothly.

From resolving issues quickly and building lasting relationships to identifying carrier savings and supporting your supply chain needs, your Account Manager is your right hand at Nexterus. We handle the details, so you don’t have to, saving you time, reducing complexity, and keeping your operations moving forward.

Two logistics professionals reviewing shipping documents and inventory records in a warehouse, representing account management, supply chain coordination, and logistics support services.
At Nexterus, your Account Manager isn’t just a contact - they’re your advocate, your resource, and your partner in success.

Here’s what your Account Manager does for you:

  • Day-to-Day Support – A dedicated point of contact ready to tackle issues as they arise, so nothing slips through the cracks
  • Custom Reporting – Detailed, tailored reports that give you the visibility and insights you need to make smarter business decisions
  • Time Savings – We handle the logistics details so your team can focus on what matters most – running your business
  • Carrier Selection & Cost Savings – We help you choose the right carriers for every shipment, ensuring you’re getting the best rates and service levels available
  • Proactive Communication — We stay ahead of potential issues so you’re never caught off guard

Freight Audit & Payment Processing

Logistics professional reviewing a bill of lading at a freight terminal, representing freight bill auditing, invoice verification, and transportation payment processing.

Our dedicated Audit Department performs a comprehensive audit on every single freight bill – catching errors, duplicate charges, and billing discrepancies before they ever hit your books.

Beyond auditing, we handle payment processing, automated billing, and the administrative details that come with managing transportation expenses. Our streamlined approach reduces manual work, delivers accurate, consistent reporting, and frees your team to focus on running your business.

Claims Management

Warehouse workers inspecting a damaged shipping box and documenting freight damage, representing cargo claims management and resolution services.

Damaged or lost freight is frustrating enough — you shouldn’t have to be the one chasing down the recovery. That’s where we come in. Nexterus handles the entire claims process from start to finish, so you can stay focused on running your business while we fight to get you what’s owed.

Our team knows claims law, and we put that knowledge to work for you every step of the way. And beyond recovery, we’ll help you tighten up receiving and packaging practices so fewer claims come up down the road.

Here’s what our Audit Team does for you:

  • Freight Bill Auditing – Every invoice is audited to ensure accuracy before payment is made. No shortcuts, no exceptions.
  • Payment Processing – Nexterus pays all transportation invoices on your behalf, taking the burden off your accounting and finance team.
  • Automated Billing – Our streamlined, automated billing process eliminates manual errors and gives you clean, consistent reporting.
  • Full Administrative Services – We handle all behind-the-scenes administrative work so your team can stay focused on running your business.